Frequently asked questions

What is Go4Cryptos?

Go4Cryptos is a cryptocurrency exchange that focuses on speed, customer support and security.

What is Alpcoin?

Alpcoin is a secure digital currency that allows secure and low cost payments without the need for a central issuer or processor. Alpcoins are stored and sent electronically from private wallets.

How to buy Alpcoins?

First of all you need to deposit some cash from your bank or credit card to your Go4Cryptos account, then you can make purchase orders to buy Alpcoins on the exchange. At the time your order is filled, you will get the corresponding Alpcoins in your account. At that time you can withdraw your Alpcoins to your wallet.

How to sell Alpcoins?

First of all you need to send Alpcoins from your wallet to your Go4Cryptos account, than you can place an order to exchange them other cryptocurrencies. When your order is filled, you can withdraw the cash to your bank.

What currencies can I trade Alpcoins with?

You can buy Alpcoins with Euros, US dollars and Swiss franc.

How much does Go4Cryptos charge in trading fees?

Fees are kept low and fixed. Please visit the Fees and Pair Info page fees for full details.

How to start?

Set up with Go4Cryptos in a few simple steps. Click on signup to open an account, complete the form and activate your account. After verification process is completed successfully, you can start operating on your account and start trading.

What is verification?

Go4Cryptos is fully compliant with Swiss regulations thus, according to law, we verify your account by gathering KYC information from you. To open an account and start trading, we need full KYC information and supporting documents from you.

What information must I provide to trade?

To verify an account and start trading, we require your full name, date of birth, address and phone number. Additionally, the following information is needed: government issued ID, proof of residence, ID confirmation and confirmation of ownership of funds.

Why do I have to provide my personal information to trade cryptocurrencies?

Go4Cryptos believe in being compliant with Swiss regulations on AML and KYC, as such we apply such measures to make sure your trades are safe, secure and compliant.

What currencies can I deposit and withdraw?

You can deposit and withdraw Euros, US dollars and Swiss franc, Alpcoin, bitcoin and Ethereum.

What are the options to deposit or withdraw cash through a bank and what are the fees?

At deposit you can see the bank details. In case of cash withdraw the usual bank charges will be applied, without extra fees.

Can I trade digital currencies other than Alpcoin?

Yes. Currently you can trade Bitcoin (BTC) and Ethereum (ETH).

What can I do to make my Go4Cryptos account more secure?

Go4Cryptos offers the most advanced tools in the industry for securing your account. You can make your account more secure in the following ways.
- Select a password that is not easy to guess
- Do not share your password with anyone
- Make sure you deploy up to date virus software
- When using public computers, take additional measures not to leave your account unattended or password stored in public browsers